Frequently Asked Questions

Everything you need to know about our high-performance tactical apparel.

How do I choose the correct size for ThruDark gear?

Our garments are designed with an athletic, technical fit. We recommend consulting our detailed Size Guide found on each product page and measuring yourself to ensure the best performance and comfort.

What is your shipping policy for international orders?

We ship worldwide using premium couriers like DHL and FedEx. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

What is your return and exchange policy?

We offer a 28-day return window for all unused items in their original packaging with tags attached. Please use our online returns portal to initiate a refund or exchange.

Are ThruDark products covered by a warranty?

Yes, we stand by the quality of our craftsmanship. All products come with a 12-month warranty against manufacturing defects, ensuring your gear performs in the harshest conditions.

How should I care for my technical outerwear?

To maintain the integrity of waterproof membranes and DWR coatings, we recommend washing with a technical cleaner like Nikwax and avoiding standard fabric softeners or high-heat drying.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through partners like Klarna and Clearpay in supported regions.